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on August 26, 2008 at 10:28:49 am
 

Credit Protection Plus Fraud - Resource Wiki

 

Let's use this wiki to get organized in our fight against Bank of America with this program.

 

If you've been enrolled in the Credit Protection Plus program without your permission, please edit this page (password: boa) and add your initials:

 

  • RI - charges on account for 4 months - tried to settle on 2 if I dropped any complaint!
  • BK
  • CG - had charges refunded for the total - 2 mo and canceled.
  • GF - I got a credit line increase, they asked me if I want the Credit Protection, I said No, and they charged me and enrolled me anyway.

 

(If you create a PBwiki account when you make the edit, you will be notified of updates to this wiki.)

 

 

Links (feel free to add links here!)

 

Bank of America: enrolls you in \"Credit Protection Plus\" without your permission 

 

Consumer complaints about Bank of America - consumeraffairs.com

 

Bank of America is shaaaaaady!

 

~~ This last link ("Bank of America is shaaaaaady!") is showing the blog post doesn't exist. Please fix? Thanks! -- Aunty Proton

  • fixed

 

Class action lawsuit?

 

Lets find out if enough people have been screwed over.

 

Here's another, not directly related issue with BOA- I use PayChex to pay the people that work for me in my small business. Bank of America has been PayChex's bank for some time. For those who receive paper checks (rather than direct deposit) from PayChex via their ReadyChex service, BOA has been charging a fee for them to cash those checks. As a result, PayChex just announced that they are changing banks from BOA to Wells Fargo who promises not to charge any fee for a ReadyChex check to be cashed in their bank. PayChex manages payroll for lots of folks. This change has to hurt, although it's beginning to sound like they deserve it.

 

 

My dealings with Credit Protection Plus

 

I didn't use my Bank of America account for several years. Then I get a bill from them saying that I owe them 70 some odd dollars. I noticed the only transaction was the fee for the Credit Protection Plus. I call the bank of america credit card company and tell them I wanted to report a fraud because I didn't order this. I handed used the account at all. I didn't realize at the time it had anything to do with bank of america. They tell me to contact the credit protection plus people.

 

I called them and they gave me the run around. They are some serious, sketchy people. I told them I wanted the fee removed. They insisted on getting my address information. I told them I wanted the fee removed. They insisted they needed this irrelevant and unrelated information. Finally, I gave in and just told them my new address information. After talking with them for several minutes I couldn't get them to actually address my request. They just kept telling me how important it was to have credit protection. Eventually, I just hung up.

 

Then I called the credit card people and told them that I talked with the credit protection plus people and they had said they would remove the fee but had failed to do so. They handled the matter for me somehow. I could almost see the knowing smile on the operators face when they did it.

 

LS -tobeerrant at gmail

 

 

 

 

 

 

 

 

We're getting screwed by Bank of America!

 

In March of this year (2008) we took out a personal loan from Bank of America. In June I noticed on our bill a charge for $201. for Credit Protection Plan. Neither my husband or myself agreed to the protection plan but I thought, 'well, $200. a year would be reasonable and welcome if anything did in fact happen that prevented us from making the payments'. Neither of us called then, but noticed it was also on the July bill. Wait a minute! Each month? You've got to be kidding!! At that point my husband called and promptly got the run around. They assured him that one of us must have agreed to it or they would not have charged us. My husband demanded it be credited back to us, and assured THEM that we did not agree to it. We were told they would 'look into it' and get back to us, and credit our $$ back to us if they were at fault.

 

Today we got a letter in the mail from Bank of America stating that "our records indicate that you applied for the Credit protection Plan program by phone on March 21, 2008. As outlined under the terms and conditions, was provided from March 21, 2008 to July 11, 2008, and the chargesd that billed to your account during this time period are valid."

 

It goes on to say "thank you for this opportunity to be of service," HA!!! Bullshit, pure and simple.

 

This is truly a scam and even if they do discontinue it at this point, they still bilked us out of 2 months worth. That would add up to a whole lot of money...there is no way we would ever agree to such a plan.

 

We would never do business with Bank of America again and would never recommend them to anyone.

 

lp

Wisconsin

westiemm@yahoo.com

 

 

August 2008

 

My wife and I had a BofA card and stopped using it in August of 2007, about the same time the FIRST Credit Protection Plus charge appeared (we would learn later). However, we stopped getting paper copies of our statement right after that and continued to pay off a set amount each month thinking that no more charges were accruing. We didn't think much of the card until we decided to pay the entire balance off this month (August of 2008). When I logged on to view the statement, there was the credit protection plus charge. What's this? Turns out that my wife called exactly 1 year ago to dispute a late fee. At that time, they enrolled us and my wife swears she was never even asked about it. All she was doing was disputing a late fee. Turns out we were charged for 12 MONTHS of this crap we never signed up for. When we disputed it they claimed it was our fault for not checking our statement. WHAT? We never authorized it in the first place and therefore never knew about it. BofA sent us to Fae Dixon at Credit Protection Plus. She's the manager there. She tried the same crap about not picking it off the statement sooner and we shot back that it was a fraudulent charge to begin with and never authorized. We threatened legal action. She immediately backed down and "as a service to our valued customers" offered to refund the ENTIRE years worth of charges plus finance charges. Hmmm. Seems like they've been down this road before.

 

JW

Boston, MA

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